Faqs
-
How to set alarm clock in guard tour systems?
An alarm clock is a useful tool used to wake security guards up at night duty. ZOOY guard tour systems all features alarm clock, which can remind the security guards that it is time to walk around by constantly vibration and LED prompt light according to the scheduled be...Read more -
How to get report by client ?
How to get report by client ? We are security services company , and we had purchased 50pcs guard patrol device, how can we get report by client ? Solution : In ZOOY’s all guard patrol management software , there are 3 most important part related with report ：Route, check point and device C...Read more -
My biometric guard patrol system not allow to register new fingerprint
My biometric guard patrol system not allow to register new fingerprint Q : I have used this biometric guard patrol system before , now want to register new fingerprint , but device not allow to access . A : This is because there is “manager” fingerprint existed in device , only should pre...Read more -
I’m the beginner of guard patrol system , how to pick up the correct model for me ?
With the smart technology and computerized management popularize, guard tour patrol system are mentioned in contract purchasing list and applied in security protection project . But for some contractor , they may not much familiar for this system , this article main list the main popular guard t...Read more -
My Guard Clocking System can not send data out online , what should i do ?
My Guard Clocking System can not send data out online , what should i do ? If your GPRS /GSM/ 4G guard clocking system can not send out out , please follow below method to try first . 1. Be sure your network info is well set If your guard clocking reader is with screen, can check the network sett...Read more -
Quick start to run the Guard Partol Management System
Quick Start Ⅰ . Preparation before go to software An office use PC with Windows 7 or above system, MAC not supported Mark check point in order number and put them in order Patrol device and USB cable Ⅱ. Operation 2.1. Use patrol device to scan these check point in order 2.2. Run software (d...Read more -
Do you have a mobile application to check patrol report from my cellphone ?
Do you have a mobile application to check patrol report from my cellphone ? Q 1: Do you have a mobile application to check patrol report from my cellphone ? A 1: Yes, anyone who use our cloud patrol management software , can use our mobile application for free synchronously . For more quest...Read more -
![[Copy] i’m new for your guard tour system , how to finish basic guard tour system software setup ?](//cdn.globalso.com/zooypatrol/im-new-for-your-guard-tour-system-how-to-finish-basic-guard-tour-system-software-setup.jpg)
[Copy] i’m new for your guard tour system , how to finish basic guard tour system software setup ?
How to run the guard tour management software ? 1. Card setup (including check point and staff ID card). Suggest you put all your address card and staff ID one by one in order , then use patrol device to scan all of them in order . Card ID number will be stored in patrol device as reading order. ...Read more -
I have several different schedule for my check point , like in workday all check point should be patrolled each 2 hour , holiday all check point should be checked every hour . How to set it in soft...
Question : I have several different schedule for my check point , like in workday all check point should be patrolled each 2 hour , holiday all check point should be checked every hour . How to set it in software ? Answer : ZOOY’s guard patrol management allow several schedule existed in sam...Read more -
ZOOY Report explanation (For ZOOY Guard Patrol Management Software V6.0 and above)
ZOOY Report explanation (For ZOOY Guard Patrol Management Software V6.0 and above) 1. Raw data All data downloaded from all device which connected with this software will be displayed here . 2. Data result Processed data after compared the raw data with schedule . Only display the data fa...Read more -
I created a patrol route , but some check point tags are in different schedule , can I use one patrol device ?
I have a patrol route , but some check point tags are in different schedule , can I use one patrol device ? Some client asked us based on their actual patrolling environment , some asked that they have a patrol route, but some check points should perform different schedule , hot to do this ? ...Read more -
V6.0 software – “Data result ” shows “No data”
Q : When i click ” Data result ” report , it shows “no data ” . A : Please be sure your query condition is correct . 1. Check its indeed data existed in your query date . If not sure , you can go back to ” Raw data” and check when data existed 2. Che...Read more
![[Copy] i’m new for your guard tour system , how to finish basic guard tour system software setup ?](http://cdn.globalso.com/zooypatrol/im-new-for-your-guard-tour-system-how-to-finish-basic-guard-tour-system-software-setup.jpg)
